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Event and Catering Operations Manager
2 months ago
POSITION: Catering and Events Manager
REPORTS TO: Owner
KEY RESPONSIBILITIES:
- Oversee all operational aspects of both off-site catering and in-house events.
- Develop monthly forecasts and annual budgets to ensure financial success.
- Assess each catering opportunity to enhance revenue and meet client expectations.
- Maintain or surpass targeted sales and profitability in all catering divisions.
- Assist in crafting and executing effective marketing strategies to boost catering and event income.
- Conduct market research to analyze competitors’ offerings and pricing, utilizing findings to inform strategic planning.
- Engage in sales activities across diverse market segments.
- Build and sustain long-term client relationships to secure repeat business.
- Participate actively in industry organizations to enhance professional connections.
- Conduct site inspections and present to potential clients.
- Engage in trade shows and promotional events to showcase services.
- Involve in community initiatives to foster local awareness and create booking opportunities.
- Collaborate with the culinary team to design innovative setups, menus, and event functions.
- Ensure the execution of all catering orders and be present during events to guarantee quality service.
- Possess a strong proficiency in catering software and applications, particularly Gather, Word, and Excel.
- Adhere to attendance policies and maintain regular availability for work.
- Perform additional job-related tasks as required.