Financial Support Specialist

1 month ago


Akron, Ohio, United States Summa Health Full time

Job Summary:

Summa Health is seeking a highly skilled Financial Support Specialist to join our team. As a Financial Support Specialist, you will play a critical role in providing exceptional financial support and navigation to patients and their families.

Key Responsibilities:

  • Provide in-depth financial support and navigation to patients and their families, including insurance coverage, medical billing, and out-of-pocket treatment expenses.
  • Collaborate with healthcare providers to ensure the most cost-effective treatment options are considered.
  • Work with insurance providers to ensure proper and timely payments for all related services.
  • Act as an advocate for patients and their families when billing problems occur.
  • Provide financial counseling and support to patients, departments, physicians, and payers.
  • Effectively communicate with patients and their families regarding their financial obligations and provide financial assistance through various resources.

Requirements:

  • Three years of post-secondary education and/or experience in a related field.
  • Patient navigation experience preferred.
  • Ability to obtain Financial Navigation certification I & II from the Association of Community Cancer Centers Financial Advocacy Network within 6 months of hire.
  • Ability to obtain certification of completion of Financial Navigation Training and Insurance Optimization from the NaVectis Group, LLC within 6 months of hire.

Preferred Qualifications:

  • Knowledge of verification and authorization requirements for Medicare, Medicaid, commercial insurance, managed care plans, workers' compensation, and other third-party payers.
  • Ability to interact with patients and families with an understanding of their needs for self-respect and dignity.
  • Excellent interpersonal skills to interact effectively and efficiently with patients, families, and healthcare teams.
  • Strong analytical and financial assessment abilities.
  • Ability to prioritize and re-prioritize in an ever-changing environment.

Compensation:

$19.35/hr - $23.22/hr

The salary range on this job posting is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location, are considered when determining the starting rate of pay.



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