Senior Financial Center Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Senior Financial Center Representative to join our team at Bank of America. As a key member of our financial center, you will be responsible for providing exceptional client service and building strong relationships with our clients.
Key Responsibilities:
- Deepen client relationships through platform services and support clients with self-service or transactional activities.
- Partner with teams to provide financial center clients with consumer and small business solutions, services, and strategies.
- Leverage available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy.
- Manage client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements.
Requirements:
- A minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
- Strong written and verbal communications skills, with the ability to communicate effectively and confidently.
- Ability to learn and adapt to new information, technology platforms, and handle ambiguity and adapt to changing circumstances.
- Strong critical thinking and problem-solving skills to meet clients' needs.
Preferred Qualifications:
- An associate's degree or bachelor's degree in business, finance, or a related field.
- Experience working in a financial center where goals were met or exceeded.
- Retail and/or sales experience in a salary plus incentive environment.
About Bank of America:
Bank of America is committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Equal Employment Opportunity:
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
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