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Restaurant Operations Manager

2 months ago

Lawton, Oklahoma, United States Nacho Business Full time

Restaurant Leadership Opportunity

Nacho Business is seeking a skilled Team Lead to join our team and contribute to our mission of delivering exceptional guest experiences. As a Team Lead, you will play a critical role in maintaining a positive and productive work environment, ensuring excellent guest service, and driving restaurant operational performance.

Key Responsibilities:

  • Lead by Example: Foster a positive restaurant culture by demonstrating a strong work ethic, positivity, and enthusiasm for preparing delicious food.
  • Develop and Coach Team Members: Train, develop, and coach team members to ensure they have the skills and knowledge needed to deliver exceptional guest service and food quality.
  • Drive Operational Excellence: Manage daily activities to achieve excellence in restaurant operational performance, including maintaining a clean and well-maintained restaurant, and ensuring compliance with policies, procedures, and regulatory requirements.
  • Guest Focus: Treat guests and employees with respect and dignity, and respond to guest questions, concerns, and complaints in a timely and professional manner.
  • Brand Ambassador: Act as an ambassador of Nacho Business, promoting our brand image and values.

Requirements:

  • Strong Leadership Skills: Proven ability to lead and motivate a team to achieve exceptional results.
  • Excellent Communication Skills: Effective communication and interpersonal skills to build strong relationships with team members, guests, and stakeholders.
  • Operational Knowledge: Strong understanding of restaurant operations, including food safety, inventory management, and labor laws.
  • Guest Service Focus: Passion for delivering exceptional guest service and creating a positive guest experience.

Why Join Nacho Business?

We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. If you're passionate about delivering exceptional guest experiences and leading a high-performing team, we'd love to hear from you