Customer Service Representative

3 days ago


Middletown, New York, United States Against All Odds Full time
Job Title: CashierLocation: Middletown, NY

About the Role:

  • We seek an enthusiastic and customer-focused individual to join our sales floor team as a Cashier.
  • As a Cashier, you will be responsible for providing exceptional customer service, maintaining store standards, and supporting store management in achieving sales goals.

Responsibilities:

  1. Ensure every customer receives outstanding customer service by greeting, acknowledging, and assisting them with their shopping needs.
  2. Maintain awareness of all product information, promotions, and advertisements to provide informed assistance to customers.
  3. Assist with floor moves, merchandising, display maintenance, and store housekeeping to maintain a clean and organized store environment.
  4. Process and replenish merchandise, participate in receiving and monitoring floor stock, and ensure procedures are completed promptly.
  5. Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
  6. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
  7. Perform other tasks as assigned by store management.
  8. Communicate customer requests to management.

Requirements:

  • Knowledge of retail computer systems and Microsoft Office (Word, Excel) is a plus.
  • A commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Excellent communication skills, high attention to detail, and ability to multitask.
  • Ability and willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Demands:

  • Lift, move, and handle up to 60 pounds frequently to stock merchandise.
  • Stand/walk for an extended period.
  • Bend, reach, lift, and climb.

Estimated Salary: $25,000 - $35,000 per year, based on location and experience.



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