Sales and Customer Service Representative
5 days ago
Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy Holmdel, you'll play a vital role in creating a welcoming and supportive environment for our clients.
Perks and Benefits- Competitive base pay plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- 401(k) plan with company match
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- Discounts off all products
- A high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- A supporter of total body care with a general knowledge of massage and skin care services
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you.
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