Restaurant Operations Manager

4 weeks ago


Ankeny, Iowa, United States Baskin Robbins Full time
Restaurant Operations Manager

As a Restaurant Operations Manager at Baskin Robbins, you will be responsible for leading a team of restaurant staff to deliver exceptional guest experiences and drive sales growth. Your key responsibilities will include:

Leading team meetings and delivering training to restaurant team members
Ensuring brand standards, recipes, and systems are executed
Creating and maintaining a guest-focused culture in the restaurant
Reviewing guest feedback results and implementing action plans to drive improvement

You will also be responsible for controlling costs, managing cash, and ensuring a safe and healthy environment for guests and staff. If you have previous leadership experience in retail, restaurant, or hospitality, and are fluent in spoken and written English, we encourage you to apply for this role.

Key Competencies
Strong analytical skills and business acumen
Ability to train and develop a team
Guest-focused
Time management
Problem-solving
Motivating others

Physical Demands/Working Conditions
Standing on feet
Repetitive motion including bending, stooping, and reaching
Lifting packages (if applicable)
Wearing a headset (if applicable)
Working in a small space

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