Customer Service Representative
3 weeks ago
The Opportunity
The Part-Time Retail Associate is a key role in our success. Stores rely on Part-Time Retail Associates to provide excellent customer service, maintain a clean and organized store environment, and create a great shopping experience for our customers.
Responsibilities
- Maintain a store section as assigned and stock merchandise using proper equipment.
- Assure proper pricing on merchandise, check product date codes to validate proper rotation, and stock shelves, end displays, floor stacks, displays, and refrigerated/frozen cases.
- Prepare perishable products for sale as needed.
- Set up advertising/promotional displays.
- Clean and maintain sanitation standards in all interior and exterior areas of the store and parking lot as directed by store management.
- Offer friendly, knowledgeable, efficient, and courteous assistance to customers by providing them with current store and product information.
- When requested, load customer purchases by assisting customers to their vehicles.
- Perform basic bookkeeping duties, including recording lost/damaged goods and store supplies using appropriate tools.
Requirements
- Candidates should possess the ability to read and write English, interact with the general public and coworkers.
- Candidates should be able to read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
- Candidates should be able to write simple correspondence.
- Candidates should be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Candidates should be able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Candidates should be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.
What We Offer
- 10% Associate Discount to Shop Where You Work
- 401(k) Retirement Benefit + Match
- Continuing Education Benefits
- And Much More
Equal Employment Opportunity
Smart and Final provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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