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Cocktail Specialist

2 months ago

Miami, Florida, United States Biltmore Hotel Limited Full time
Job Overview

Position Summary

The Biltmore Hotel Limited seeks a skilled Mixologist dedicated to delivering exceptional beverage experiences that align with our luxury standards. This role requires a deep understanding of mixology, where the art of combining spirits and ingredients results in innovative and delightful cocktails. A passion for crafting unique drink recipes and a thorough knowledge of various beverage offerings are essential.

Key Responsibilities

  • Beverage Expertise: Possess comprehensive knowledge of mixers, syrups, and garnishes.
  • Service Standards: Uphold high food and beverage service standards.
  • Inventory Management: Oversee bar inventory to ensure quality and availability.
  • Guest Relations: Foster positive interactions with guests to enhance their experience.
  • Marketing Initiatives: Engage in public relations and marketing efforts to promote our beverage offerings.

Menu Development

  • Prepare and serve alcoholic beverages in compliance with regulations, enhancing guest experiences through our beverage program.
  • Maintain thorough knowledge of cocktail ingredients, preparation methods, and costing.
  • Innovate drink recipes, pushing the boundaries of traditional mixology.
  • Collaborate with Brewpub Brewery staff to curate a craft beer menu.
  • Ensure proper glassware and bar supplies are maintained at optimal levels.
  • Document and analyze staff development efforts through measurable tools.
  • Establish consistent recipes for all cocktails.

Service Excellence

  • Anticipate guest needs and provide outstanding service to ensure satisfaction.
  • Maintain a clean and organized bar environment.
  • Ensure freshness and quality of all perishable items used in beverage preparation.
  • Exhibit professionalism and friendliness in all guest interactions.
  • Stay informed about industry trends in service and product innovation.

Management Duties

  • Assist in setting up the bar and executing opening/closing procedures.
  • Participate in departmental meetings and training sessions.
  • Monitor labor costs and trends effectively.
  • Provide coaching and mentorship to bar staff.
  • Engage in the recruitment process to attract top talent.
  • Manage ordering of all bar supplies and maintain appropriate stock levels.

Customer Engagement

  • Develop a user-friendly database to track guest preferences.
  • Maximize the use of guest database information for personalized service.

Ongoing Development

  • Commit to continuous professional development in beverage knowledge and trends.
  • Implement a professional service delivery system with ongoing staff training.

Public Relations

  • Engage in special events and community relations.
  • Build and maintain relationships with vendors and brands.

Technical Proficiency

  • Utilize relevant software for inventory and ordering management.
  • Familiarity with POS systems is essential.

Personal Attributes

  • Adhere to professional appearance standards as outlined in grooming guidelines.
  • Exhibit positive body language and effective verbal communication.
  • Demonstrate strong attention to detail and organizational skills.
  • Maintain composure under pressure and a genuine passion for hospitality and cocktails.

Licenses and Certifications

  • Bartender's License.
  • Food Safety Handler's Card.

Qualifications:

  • Relevant licenses or certifications as required for the position.

Education:

A degree in Hospitality, Restaurant Management, Culinary Arts, or a related field is preferred.