Maintenance and Reliability Specialist

2 weeks ago

Chicago, Illinois, United States BLM GROUP USA Full time
Maintenance and Reliability Specialist

At BLM GROUP USA, we are seeking a highly skilled Maintenance and Reliability Specialist to join our team. As a key member of our Service department, you will be responsible for performing preventive maintenance of BLM equipment at customer sites, ensuring timely resolutions to customer issues, and maintaining a positive client relationship.

Key Responsibilities:
  • Support the sales staff in servicing BLM equipment
  • Perform preventive maintenance and service of equipment for customers at the customer site
  • Support maintenance performance monitoring; root cause analysis; condition-based monitoring; and reliability-centered maintenance approach aimed towards achieving a reliable operation
  • Provide support to programmers on best recommendations and approaches on programming parts
  • Recommend improved practices, methods, and procedures, to increase efficiency and quality while reducing equipment downtime
  • Provide support and training for operators and maintenance personnel when needed and onsite
  • Carefully and accurately document all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
  • Maintain excellent customer service and customer satisfaction
  • Prepare service reports/work order forms timely and accurately
  • Accurately track expenses and completes expense reports in a timely manner
  • Maintain a safe work environment and operates within OSHA/MIOSHA guidelines
  • Must be able to work overtime as required by customer need
  • Travel as required, %
  • Other duties as assigned by management
Requirements:
  • High School Diploma required
  • Associate degree in a Technical discipline is preferred or comparable military experience
  • At least five (5) years of experience in machine tool operation, maintenance, and repair
  • At least two (2) years of CAD/CAM software experience
  • At least five (5) years of experience in a similar technical position
  • At least one (1) year in a customer service role
Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment.

The position requires approximately % travel. Travel will be regional or international as required.

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