Customer Service Associate

4 weeks ago


Mebane, North Carolina, United States State Farm Insurance Full time

Customer Service Role at State Farm Insurance

We are seeking a skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for:

  • Providing Exceptional Customer Service
  • Assisting Customers with Insurance Needs
  • Processing Policy Changes, Claims, and Payments
  • Maintaining Customer Records and Updating Information
  • Collaborating with Team Members to Ensure Seamless Customer Experiences
  • Staying Updated on Insurance Policies, Regulations, and Industry Trends

Key Responsibilities:

  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Process policy changes, claims, and payments accurately and efficiently
  • Maintain accurate and up-to-date customer records
  • Collaborate with team members to ensure seamless customer experiences

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of insurance policies and regulations

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

Apply Now:


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