Field Service Engineer II

3 weeks ago

TIMBER OR USA, United States EV Group, Inc. Full time
Job Title: Field Service Engineer II

Reports to: Site Coordinator

Classification: Non-Exempt

Summary:

This position entails the installation, service, troubleshooting, and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an independent product expert on select EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability, process qualification, and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures, and process-related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines.

Essential Duties and Responsibilities:
  1. Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.
  2. Assists customers and other personnel in identifying and repairing equipment-related process problems.
  3. Performs onsite preventative maintenance, cleans equipment as required, and verifies the operational quality of equipment.
  4. Performs start-up, warranty, paid service, and service contract activities. Performs hardware setup on specified systems within established time frames.
  5. Keeps Management informed of down situations. Documents, logs, and reports activities as required.
  6. Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.
  7. Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings, and communicates professionally by email and telephone, as needed.
  8. Prepares and submits all required paperwork on a timely, routine basis.
  9. Maintains all assigned equipment logs and records promptly and thoroughly.
  10. Records activities clearly in written pass-down and communicates clearly face-to-face when handing work off to oncoming shift.
  11. Complies with all OSHA and Customer Safety requirements. Stays current with all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site.
  12. Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed.
  13. Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport.
  14. This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license, and have acceptable driving privileges.
  15. Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts).
  16. Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer.
  17. Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.
  18. Other duties, as assigned.
Additional Duties and Responsibilities:
  1. Initiates purchase orders for parts and service.
  2. Maintains and performs repairs on company demo cleanroom equipment.
  3. Keeps informed and trained on company's most current systems, methods, and procedures, including site safety.
  4. Demonstrates excellent customer service skills (foreign and domestic).
  5. Exhibits good housekeeping practices in all work areas.
Qualifications / Education / Skills and Experience:
  1. This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment.
  2. Advanced electromechanical troubleshooting skills.
  3. Knowledge of quality improvement process methods and terminology.
  4. Ability to identify and solve advanced process-related system problems.
  5. Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers.
  6. Must have advanced PC skills (Windows, MSOffice suite).
  7. Kepner-Tregoe Problem Solving and Decision Making training, preferred.
Physical Demands:
  1. While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl, and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.
  2. Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.

  • Field Service Engineer II

    19 hours ago

    Hillsboro, OR, USA, United States Thermo Fisher Scientific Full time

    Job Title: Field Service Engineer II Job Summary: We are seeking a highly skilled Field Service Engineer II to join our team at Thermo Fisher Scientific. As a key member of our Materials and Structural Analysis Division, you will be responsible for providing exceptional service and support to our valued customers. Responsibilities: * Work closely with...

  • Field Service Engineer Tech II

    1 day ago

    Hillsboro, OR, USA, United States International Staff Consulting Full time

    Job Title: Field Service Engineer Tech IIInternational Staff Consulting is seeking a highly skilled Field Service Engineer Tech II to join our team in Northern Oregon. As a Field Service Engineer Tech II, you will be responsible for installing, repairing, calibrating, and maintaining semiconductor process equipment while minimizing equipment...

  • Field Service Engineer

    2 weeks ago

    Timber, United States EV Group, Inc. Full time

    Job Title:Field Service EngineerJob Summary:This position entails the installation, service, troubleshooting, and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications.Key Responsibilities:Provides professional and courteous service to customers with a primary goal of complete customer...

  • Field Service Engineer II

    2 weeks ago

    Canoga Park, CA , USA, United States Thermo Fisher Scientific Full time

    Job Title: Field Service Engineer IIWe are seeking a highly skilled Field Service Engineer II to join our team at Thermo Fisher Scientific. As a key member of our service team, you will be responsible for providing technical support and maintenance services to our customers in the West Region.Key Responsibilities:Perform on-site installation and preventive...

  • Field Engineer II

    2 days ago

    Madison, WI , USA, United States HNTB Full time

    Job Title: Field Engineer IIWe are seeking a highly skilled Field Engineer II to join our Transportation Construction Services team in Madison, WI.Job Summary:The successful candidate will be responsible for providing engineering inspection and documentation of construction work performed by a contractor to ensure compliance with plans, specifications, and...

  • Field Engineer II

    2 days ago

    Madison, WI , USA, United States HNTB Full time

    Job Title: Field Engineer IIWe are seeking a highly skilled Field Engineer II to join our Transportation Construction Services team in Madison, WI.Job Summary:The successful candidate will be responsible for providing engineering inspection and documentation of construction work performed by a contractor to ensure compliance with plans, specifications, and...

  • Field Service Engineer II

    1 day ago

    Canoga Park, CA , USA, United States ThermoFisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer II to join our team at Thermo Fisher Scientific. As a key member of our service team, you will be responsible for providing technical support and maintenance services to our customers in the West Region.Key ResponsibilitiesPerform on-site installation and preventive maintenance of...

  • Field Service Engineer

    21 hours ago

    Hillsboro, OR, USA, United States Nova Ltd. Full time

    About Nova Measuring InstrumentsNova Measuring Instruments is a leading provider of metrology solutions for the semiconductor industry. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team. As a...

  • Field Engineer II

    3 hours ago

    Madison, WI , USA, United States HNTB Full time

    Job SummaryWe are seeking a highly skilled Field Engineer II to join our Transportation Construction Services team in Madison, WI. As a key member of our team, you will be responsible for providing engineering inspection and documentation of construction work performed by contractors to ensure compliance with plans, specifications, and contract...

  • Field Service Engineer

    3 weeks ago

    Hillsboro, OR, USA, United States IMS NANOFABRICATION Full time

    Job Title: Field Service EngineerIMS Nanofabrication is seeking a highly skilled Field Service Engineer to join our team in Santa Clara, CA. As a Field Service Engineer, you will be responsible for installing, maintaining, and troubleshooting our cutting-edge multi-beam mask writers at customer sites.Key Responsibilities:Install and commission new equipment...

  • Field Service Engineer

    2 days ago

    Hillsboro, OR, USA, United States ULVAC Technologies, Inc. Full time

    We are seeking a highly skilled Field Service Engineer to support our customers in the Hillsboro area with 70-80% of travel required.The primary mission of this role is to install, modify, and service complex equipment and systems, as well as evaluate, troubleshoot, and resolve design issues related to such installations and servicing of ULVAC Technologies,...

  • Field Service Engineer II

    1 month ago

    Hillsboro, OR, United States APPLIED MATERIALS Full time

    Field Service Engineer II (C2)** Future Opportunity - Please submit your application to be considered for future opportunities ** If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the...

  • Manufacturing Engineer II

    2 days ago

    Hillsboro, OR, USA, United States Thermo Fisher Scientific Full time

    Job DescriptionAs a key member of the Beam Technologies team at Thermo Fisher Scientific, we are seeking a highly skilled Manufacturing Engineer II to join our electron microscope operations engineering group.Key ResponsibilitiesAssist operations engineers in improving and sustaining efforts, from concept to release.Work with the team to complete projects,...

  • Amat Field Service Engineer

    3 weeks ago

    Hillsboro, OR, USA, United States WGNSTAR Full time

    Job Title: Amat Field Service EngineerWGNSTAR is a dynamic and growing company with a global footprint, primarily focused on the semiconductor industry. We offer a platform for career growth with knowledge gained on the job training and tailored development.Job Responsibilities:Removal of chamber kits and forelinesDisconnect and cap all gas and liquid...

  • Engineering Technician II

    3 weeks ago

    Hillsboro, OR, USA, United States Canon U.S.A., Inc. Full time

    About the RoleCanon U.S.A., Inc. is seeking a highly skilled Engineering Technician II to support our photolithography equipment customers in the Hillsboro/Aloha area. As a key member of our team, you will be trained to support Canon's lithography equipment (steppers and scanners) and play a critical role in enabling our customers to utilize cutting-edge...

  • Commercial Engine Field Service Specialist

    1 month ago

    Hillsboro, OR, USA, United States Peterson Full time

    Unlock Your PotentialAt Peterson, we're committed to building a brighter future for our customers and our communities. As a Commercial Engine Field Service Specialist, you'll play a critical role in delivering exceptional service and support to our engine systems customers.Job SummaryWe're seeking a highly skilled and motivated individual to join our team as...

  • Commercial Engine Field Service Technician

    1 month ago

    Hillsboro, OR, USA, United States Peterson Full time

    Unlock Your PotentialAt Peterson, we're committed to building a brighter future for our customers and our communities. As a Commercial Engine Field Service Technician, you'll play a critical role in delivering exceptional service and support to our engine systems customers.Job SummaryWe're seeking a highly skilled and motivated individual to join our team as...

  • Field Service Engineer 2

    1 day ago

    Hillsboro, OR, USA, United States KLA Full time

    Job Summary:KLA is seeking a highly skilled Field Service Engineer 2 to join our team. As a Field Service Engineer 2, you will be responsible for performing installations, preventative maintenance, and remedial repair maintenance on sophisticated electro-mechanical semiconductor capital equipment at global customer locations.Key Responsibilities:Install,...

  • Commercial Engine Field Service Technician

    4 weeks ago

    Hillsboro, OR, USA, United States Peterson Full time

    Transform Your Career with PetersonAt Peterson, we're dedicated to building a brighter future for our customers and our communities. As a Commercial Engine Field Service Technician, you'll play a critical role in delivering exceptional service and installation experiences for our engine systems customers.Job SummaryWe're seeking a skilled and motivated...

  • Commercial Engine Field Service Technician

    2 weeks ago

    Hillsboro, OR, USA, United States Peterson Full time

    Job SummaryWe are seeking a highly skilled and motivated Commercial Engine Field Service Technician to join our team at Peterson Power Systems, Inc. As a key member of our service team, you will be responsible for performing service and installation activities primarily in the field for engine systems customers.Job FunctionPre-delivery setup, installation,...