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License Specialist II

2 months ago

Gainesville, Florida, United States TEXAS DEPARTMENT OF PUBLIC SAFETY Full time
Job Summary

We are seeking a highly skilled License Specialist II to join our team at the Texas Department of Public Safety. As a key member of our Regional Operations team, you will be responsible for performing moderately complex licensing and permitting work in a field office of the Driver License Division.

Key Responsibilities
  • Receive and review license and permit applications, ensuring compliance with applicable policies, administrative codes, and statutes.
  • Communicate with external and internal customers, answering general information questions pertaining to driver license laws and procedures.
  • Meet and screen applicants, administer written and visual tests, and prepare application forms and collect license application fees.
  • Issue licenses and permits, collect appropriate license fees, and prepare receipts.
  • Check accuracy of original, renewal, and duplicate license applications, driver education certificates, and other required documents.
  • Input license and permit applications, payments, and required technical data into computer applications, databases, and systems.
  • Provide information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary.
Requirements
  • Graduation from a standard senior high school or the equivalent.
  • Minimum of one (1) year of general office, volunteer, or customer service experience.
  • Valid driver license required.
  • Certification as a Commercial Knowledge Examiner (CKE) is required.
Working Conditions

This position requires the possibility of extended work hours, including weekends, and may involve travel to other Driver License Offices and/or to and from Headquarters for training.

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job.