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Service Assistant

1 month ago

Chicago, Illinois, United States Jenis Splendid Ice Creams LLC. Full time
Job Opportunity at Jeni's Splendid Ice Creams

We are seeking a highly motivated and customer-focused Service Assistant to join our team at Jeni's Splendid Ice Creams LLC.

About the Role

As a Service Assistant, you will be responsible for leading shifts, managing inventory, and providing exceptional customer service. You will work closely with the shop team to ensure a smooth and enjoyable experience for our customers.

Key Responsibilities
  • Lead shifts and manage daily operations
  • Provide excellent customer service and act as a coach and role model for the shop team
  • Manage inventory and handle deposits
  • Communicate effectively with leadership and team members
Requirements
  • Full-time presence with night and weekend availability
  • Passion for customer service and a strong work ethic
  • Excellent communication and leadership skills
  • Ability to work well under pressure and handle adversity with grace
Benefits
  • Competitive hourly rate + tips
  • Full-time hours
  • Paid time off and holidays
  • 401k contributions and a one-month paid sabbatical after 3 years of continuous service
  • Annual paid day to volunteer for a non-profit organization
  • 50% discount at Jeni's Scoop Shops and online
About Jeni's Splendid Ice Creams

Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together through our unique and delicious products.

We are an equal opportunity employer and value diversity and inclusion in our workplace. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.