Tax Professional

1 week ago


Jackson, Mississippi, United States Intuit Full time
Unlock Your Tax Expertise with Intuit

As a Tax Expert, you will play a vital role in helping our customers navigate the complexities of taxation. With a strong background in tax preparation and a passion for delivering exceptional customer service, you will be the perfect fit for our team.

What You'll Do:

  • Provide tax advice and full-service return preparation using Intuit TurboTax products
  • Manage product/software inquiries and utilize government websites, professional resources, and team expertise to deliver accurate and timely solutions
  • Interact with customers through video and audio tools, utilizing everyday language to explain complex tax concepts
  • Document interactions to maintain accurate records and contribute to the advancement of our goal to Power Prosperity Around the World

What You'll Bring:

  • A minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software
  • An active, unrestricted credential (EA, CPA, or Practicing Attorney) with strong tax preparation experience and extensive knowledge of tax laws and an active Preparer Tax Identification Number (PTIN)
  • Excellent customer service skills and the ability to interact with customers in a professional, friendly, and confident manner

What You'll Need:

  • A dedicated hardwired internet connection that meets Intuit Security criteria
  • A willingness and availability to work a minimum of 20 hours per week

Join Our Virtual Team:

As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. You will be part of a dynamic and supportive environment that values innovation, teamwork, and customer satisfaction.

Benefits:

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live

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