Optical Sales Associate

4 weeks ago


Lahaina, Hawaii, United States Kaiser Permanente Full time
Job Summary:
We are seeking a skilled Optical Sales Associate to provide ophthalmic sales, dispensing, and related services to our members and non-members. As an informational resource, you will assist patients in their eyewear needs and provide exceptional customer service.

Key Responsibilities:
  • Determine patients' occupational, lifestyle, and cosmetic needs and advise on lens style, color, and material, as well as frame shape, color, and material.
  • Provide measurements for spectacle fabrication using PD ruler, pupilometer, and lens clock.
  • Apply principles of size, thickness, and power in selecting proper eyewear.
  • Know the impact of different lens indexes and recommend appropriate alternatives.
  • Provide ophthalmic eyewear services by selling, fitting, ordering, dispensing, adjusting, and repairing spectacles.
  • Measure and shape lenses and adjust frames using ophthalmic equipment.
  • Inspect patients' eyewear using ANSI Z80.1 standards and tolerances.
  • Follow through on emergency orders and perform limited Contact Lens services.
  • Maintain attractive frame and lens displays and keep track of backorder products.


Requirements:
  • 6 months of contact lens and optical dispensing experience.
  • 1 year of demonstrated sales experience.
  • High school diploma or equivalent combination of education and experience.


Preferred Qualifications:
  • Ability to manage and coordinate multiple issues effectively.
  • Ability to educate patients and staff on ophthalmic dispensing principles.
  • ABO Certified (American Board of Opticianry) by the American Board of Opticianry.


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