Hospitality Expert

2 weeks ago

Campbell, California, United States World Wrapps 2.0 Full time
Job Summary

We are seeking a skilled Hospitality Expert to join our team at World Wrapps 2.0 As a FOH Cashier, you will be responsible for delivering exceptional customer service while managing our point-of-sale system and guest food ordering.

About the Role

This is an excellent opportunity to grow your skills in customer service and restaurant operations. As a key member of our front-of-house team, you will be the face of our brand, ensuring every guest has a memorable dining experience.

We offer a competitive salary of $17/hour base plus $2-$3/hr. in tips, as well as health, vision, and dental insurance (for those working over 30 hours per week). You'll also enjoy flexible scheduling, meal discounts, and opportunities for professional growth and development.

Responsibilities
  • Manage our POS system and ensure seamless guest food ordering experiences.
  • Communicate effectively with guests, using your knowledge of our detailed menu offerings.
  • Maintain a clean, organized, and stocked front-of-house environment.
  • Provide top-notch customer service, consistently exceeding guest expectations.
Requirements
  • You must be at least 16 years old and able to communicate in English.
  • Proven ability to adapt quickly to new situations and follow instructions accurately.
  • Able to thrive in a fast-paced, dynamic environment.
  • Experience in restaurant/food service and customer service is highly valued.
Benefits
  • $17/hour base salary + $2-$3/hr. in tips.
  • Health, vision, and dental insurance (for those working over 30 hours per week).
  • $150 referral bonuses.
  • Flexible scheduling.
  • 1 FREE meal per shift and meal discounts on days off.
  • Opportunities for managerial training and growth.

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