Senior Computer Systems Specialist

4 weeks ago


New York, New York, United States TD SYNNEX Full time

About Us


At TD SYNNEX, we are a leading technology distributor that connects the world's top technology companies with our customers. We are committed to delivering exceptional service, driving business growth, and fostering a culture of innovation and inclusion. Our team is made up of passionate and dedicated professionals who share a common goal: to help our customers succeed in an ever-changing world.


Job Summary


We are seeking a highly skilled and experienced Senior Computer Systems Specialist to join our team. As a Senior Computer Systems Specialist, you will be responsible for providing support and maintenance services for computer systems based on manufacturers' specifications. This role requires a strong understanding of computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, and universal power supplies.


Key Responsibilities



  • Analyze diagnostic information and utilize technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications.
  • Provide technical information as needed for further diagnostic work, project planning, etc.
  • Provide some base installation services and replacement of hardware components.
  • Follow provided work instructions and adhere to daily administrative tasks.

Requirements


We are looking for a highly skilled and experienced Senior Computer Systems Specialist who possesses the following qualifications:



  • Knowledgeable in manufacturers' system design and specifications.
  • Able to diagnose, repair and replace computer system hardware components.
  • Able to effectively utilize associated tools, meters, adaptors, and other equipment.
  • Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.
  • 1-2 Years of relevant work experience.
  • Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but is not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.
  • Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications.
  • Must be able to drive a motor vehicle.

Working Conditions


This role requires local and long-distance driving, some lifting up to 75lbs, and standby rotation and after hours availability.


What We Offer


We offer a competitive salary range of $62,400-$72,800 per year, depending on experience and qualifications. Our benefits package includes elective benefits tailored to your country, opportunities for career growth and development, and a commitment to diversity, equity, and inclusion.


Why Join Us?


At TD SYNNEX, we are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. We believe in fostering a culture of innovation, inclusion, and growth, and we offer a range of programs and benefits to support our employees' personal and professional development.


Don't meet every single requirement? We encourage you to apply anyway. We are an equal opportunity employer and welcome applications from diverse candidates.



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