Billing Specialist
2 hours ago
Kilpatrick Townsend & Stockton LLP is seeking a highly skilled Billing Specialist to join our Financial Services Department in Atlanta, Washington DC, or Chicago office. As a key member of our team, you will play a vital role in providing exceptional service to our internal and external clients.
Job Summary:The Billing Specialist will be responsible for the timely and accurate processing of our firm's billing needs, utilizing a complex IP billing and electronic e-billing system. This individual will also be responsible for coordinating, monitoring, and processing approved markdowns, write-offs, and necessary maintenance.
Key Responsibilities:- Submit electronic bills using various e-billing systems, including processing appeals and error message handling
- Receive and process billing edits, transfers, and changes for attorneys in multiple practice groups
- Coordinate, monitor, and process approved markdowns, write-offs, and necessary maintenance
- Monitor and answer billing department email and telephone hotlines
- Provide 3E assistance to attorneys and Legal Practice Specialists
- Assist attorneys and Legal Practice Specialists in understanding billing processes, policies, and procedures
- Assist Accounts Receivable and Collections staff in resolving or preventing billing errors
- Process daily time loads
- Assist with new matter setup, opening discounts, and rate exceptions
- Complete special projects and analyses as directed
- Minimum of 5 years of relevant experience, preferably in a law firm environment
- Bachelor's degree preferred
- Prior experience with billing for an Intellectual Property practice preferred
- Prior experience with 3E required
- Ability to analyze, assess possible problems, prioritize concerns, and make decisions
- Ability to perform well under pressure
- Must be able to adapt schedule to changing environment
- Strong work ethic, flexible, dependable, and positive can-do attitude
- Ability to focus and deliver tangible results, diligent in achieving associated objectives
- Must be able to maintain high level of confidentiality
- Should have skills to coordinate resources to help others meet their resources
- Act as a role model in helping others solve complex problems
- Ability to communicate effectively, orally and in writing
- Must be a good planner who is very detail-oriented and has the ability to organize and prioritize
- Extensive electronic billing experience as well as familiarity with multiple e-billing vendor systems is desired
- Experience with Cognos-based applications is preferred
- Experience in a multi-currency setting preferred
- Must have experience in Excel, especially with the use of Pivot tables
Kilpatrick Townsend & Stockton LLP offers a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, short-term disability plans, and retirement plans. We also offer a hybrid work schedule, combining in-office work days with remote work days. The pay range for this position in Atlanta, Chicago, and Dallas is $30.56 to $45.84 per hour.
Kilpatrick Townsend & Stockton LLP is an Equal Opportunity Employer and is committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our clients.
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