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Residential Tower Customer Service Liaison
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Residential Front Office Agent to join our team at Trump International Hotel & Tower Chicago.
Key Responsibilities:
- Provide exceptional customer service to owners, residents, and their guests in the residential tower.
- Offer administrative support to the Residential Tower team, ensuring seamless day-to-day operations.
- Act as the first point of contact for customer inquiries and concerns, resolving issues promptly and professionally.
- Collaborate with other departments to ensure a high level of service and satisfaction for our residents.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Proficiency in administrative software and systems.
