Customer Service Ambassador

5 days ago


East Peoria, Illinois, United States FastSigns Full time
Compensation: $18.00 - $28.00 per hour for your hard work and dedication to customer satisfaction.

As a FASTSIGNS Customer Service Representative, you will be the initial point of contact with current customers as well as prospective clients in our FASTSIGNS Center. You will work with customers in various ways, including email, telephone, in-person, and at their place of business. Your goal is to build long-lasting relationships by turning prospects into customers and then into loyal clients.

The sign industry is constantly evolving and dynamic. With new technologies emerging every day, there are endless opportunities for growth and learning. As a member of our team, you will never be bored working in the sign industry, as even the smallest projects can be highly customized and unique.

We pride ourselves on providing the best customer service in the sign industry. Our team works tirelessly to ensure that every client has an exceptional experience. To prove it, we survey our customers to continuously improve our service.

Our ideal candidate is someone who is outgoing, responsive, eager to learn, and has the ability to build strong relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished projects. You will also be involved in daily team meetings, execute business and marketing plans, and play a key role in the success of the FASTSIGNS Center.

We are not just looking for anyone to fill this position; we are looking for someone who believes they have what it takes to excel in this dynamic industry. If you think you have the skills and qualifications needed to succeed in this role, we encourage you to apply.

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