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Lead Vulnerability Management Specialist

2 months ago

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Job Overview

About ServiceNow's Digital Technology & Security Organization

At ServiceNow, we are transforming the traditional IT landscape. Our focus is on innovation, experience, and AI-driven automation, as we strive to redefine the essence of IT.

Our mission is to deliver exceptional and secure experiences for both customers and employees, propelling ServiceNow towards becoming the premier enterprise software provider of the 21st century.

We take pride in utilizing our own products to enhance our operations and create a positive impact for our employees and clients.

The ServiceNow Security Organization (SSO) is dedicated to providing cutting-edge security solutions that mitigate risks and safeguard both the company and our clientele.

We empower our customers to transition their most sensitive data and workloads to the cloud, solidifying our position as a trusted SaaS provider.


Role Summary

The Lead Vulnerability Management Specialist plays a pivotal role within our security organization, focusing on enhancing our vulnerability and security configuration maturity.

The ideal candidate will possess cross-functional leadership skills, enabling effective coordination of diverse workstreams that influence the program and minimize risks.

The successful applicant will have comprehensive experience across the vulnerability management lifecycle, adept at resolving intricate challenges and identifying gaps among teams, processes, and systems.

This individual will be an exceptional communicator and mentor, demonstrating motivation, proactivity, and a commitment to collaboration.


Key Responsibilities

  • Continuously enhance the maturity of the vulnerability management program.
  • Ensure alignment of the program with organizational goals.
  • Address complex challenges and proactively identify and mitigate risks.
  • Utilize data-driven approaches, regularly reviewing metrics and seeking improvement opportunities.
  • Foster consensus, drive our strategic objectives, and influence others towards a unified direction.