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Lead Tap Room Associate

2 months ago

Oak Park, Michigan, United States Funky Buddha Management LLC Full time
Job Summary

We are seeking a highly skilled and experienced Lead Tap Room Associate to join our team at Funky Buddha Management LLC. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and maintaining a clean and organized tap room environment.

Key Responsibilities
  • Assist in the training and development of new team members, ensuring they have the skills and knowledge needed to provide excellent customer service.
  • Act as a role model for other servers, demonstrating a high level of professionalism and attention to detail.
  • Maintain a clean and organized tap room environment, including the cooler and service areas.
  • Assist with opening and closing procedures, including processing transactions and ensuring all necessary tasks are completed.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with the management team to ensure seamless service and a positive customer experience.
Requirements
  • 1+ year of serving experience at Funky Buddha Brewery required.
  • ServSafe certification required.
  • Strong knowledge of restaurant/tap room operations and service procedures.
  • Excellent communication and customer service skills.
  • Basic math skills and ability to handle money and operate a cash register and POS system.
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
What We Offer

We offer a competitive salary, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.