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Customer Quality Assurance Specialist

2 months ago

Erlanger, Kentucky, United States Archer-Daniels-Midland Company - ADM Full time

The Customer Quality Assurance Specialist role is a critical position within Archer-Daniels-Midland Company - ADM, responsible for ensuring effective investigations and corrective actions are identified and addressed to prevent product quality issues. This global technical execution position requires a strong understanding of quality management principles and the ability to collaborate with cross-functional teams to drive process improvements.

Key Responsibilities:

  • Investigate product quality issues and identify root causes
  • Develop and implement corrective actions to prevent future issues
  • Collaborate with supply chain, manufacturing, and retail teams to drive process improvements
  • Provide technical expertise to support quality-related projects

Requirements:

  • Strong understanding of quality management principles and practices
  • Excellent communication and collaboration skills
  • Ability to analyze complex data and identify trends
  • Experience with quality-related projects and process improvements