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Hospitality Team Member

2 months ago

Austin, Texas, United States White Lodging Full time
Job Summary

White Lodging is a leading hospitality company that develops and operates premium-brand hotels, rooftop bars, and restaurants in top cities. We're seeking a skilled Server Assistant to join our team and help bring our hospitality vision to life.

Key Responsibilities
  • Ensure all tables are clean and properly set, and assist the Food Runner as needed.
  • Work closely with servers to maintain excellent communication and assist with table maintenance, clearing, marking, and beverage delivery.
  • Anticipate guest needs and offer exceptional hospitality, exhibiting professionalism and friendliness at all times.
  • Learn to operate the Host Stand and be knowledgeable about all menu items, contents, preparation methods, and garnishes.
  • Accurately answer guest questions and perform all cleaning, opening, and closing duties as assigned.
  • Process all payment methods and maintain a neat and professional personal appearance.
  • Perform other duties as assigned.
Requirements
  • An outgoing and social personality with excellent communication and listening skills.
  • A passion for service with a positive, can-do attitude.
  • A willingness to learn and move into the server role.
  • Ability to handle high volume and work under pressure.
  • A team-player mindset and ability to stand and move at a fast pace for long periods of time.
Benefits
  • DailyPay option.
  • Day 1 Medical, Dental, and Vision insurance.
  • Vacation/Paid Time Off (PTO) with rollover.
  • Complimentary wellness tools.
  • Unlimited referral bonuses.
  • 401(k) with company match.
  • Hostcare Resources healthcare concierge.
  • Leadership development.
  • Tuition reimbursement.
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences.
  • Multiple hotels in each market = more opportunities.