IT Support Specialist
3 weeks ago
IT Support Specialist Position
LHH is currently seeking a skilled IT Support Specialist to join our team in Dayton, OH.
Key Responsibilities
- Provide timely and effective support for IT-related issues, including hardware, software, and network problems.
- Respond to incoming requests from various communication channels and document issues and resolutions accurately.
- Offer one-on-one support to new and existing employees, ensuring a seamless onboarding experience.
- Serve as a backup to other offices as needed, providing support and assistance when required.
- Resolve issues with printers, wireless setup, email connectivity, company computers, and peripheral devices on multiple platforms.
Requirements
- Experience with Office 365, Azure, and Active Directory.
- Proven track record of supporting software and application installations.
- High-volume ticketing support experience.
- At least two years of desktop support experience.
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