IT Infrastructure Specialist

We are seeking a highly skilled IT Operations Engineer to join our team at Booz Allen Hamilton. As a key member of our Research Lab, you will leverage your technical expertise and people skills to drive innovation and excellence in our technology infrastructure.

Key Responsibilities:

• Design and implement efficient IT systems and processes to support research initiatives
• Collaborate with cross-functional teams to identify and resolve technical issues
• Develop and maintain technical documentation and knowledge base
• Provide exceptional customer service and support to research staff

Requirements:

• Strong background in system administration and technical support
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Experience with IT service management and technical documentation

What We Offer:

• Opportunity to work on cutting-edge research projects
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Competitive compensation and benefits package