Customer Service Representative

1 week ago


Watertown, New York, United States Michael's Inc Full time

**Join Our Team at Michaels Inc.**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, maintaining a well-merchandised store, and achieving sales goals.

Responsibilities:

  • Provide outstanding customer service, addressing customer inquiries and concerns in a professional and courteous manner;
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns/rewards;
  • Maintain a well-organized and visually appealing store, ensuring that all products are properly displayed and easily accessible;
  • Assist customers with finding products, answering questions, and providing recommendations;
  • Maintain store recovery standards, ensuring that our store is clean, organized, and visually appealing at all times.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues;
  • Basic math skills, with the ability to handle cash and process transactions accurately;
  • Availability to work a variety of shifts, including evenings, weekends, and holidays;
  • Ability to lift up to 25 pounds and stand for long periods.

About the Role:

This is a full-time opportunity that offers a competitive salary, excellent benefits, and opportunities for career growth and development.

Salary Range: $12-$15 per hour



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