Midas Retail Operations Manager

3 weeks ago


Peoria, Arizona, United States Midas PEORIA 3714 Full time

Job Summary

Midas PEORIA 3714 is seeking an experienced Automotive Store Manager to join our team. The successful candidate will have a minimum of 2 years of experience in a similar role, with excellent communication and interpersonal skills.

About the Role

The Automotive Store Manager will be responsible for managing the day-to-day operations of the store, including sales, customer service, and employee management. They will promote customer satisfaction and retention, drive growth and profitability through effective sales strategies, and lead, manage, and train a team of technicians.

Key Responsibilities

  1. Manage and direct all automotive and general service technicians in the operation of the shop.
  2. Build customer loyalty while maintaining shop's profitability goals.
  3. Recruit, hire, train, motivate, evaluate, schedule and coach employees.
  4. Deliver exceptional customer service while listening and consulting customers.
  5. Oversee complete vehicle inspections and make comprehensive recommendations building computerized repair orders and sourcing parts.
  6. Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed.
  7. Maintain inventory counts and be responsible for any inventory losses.
  8. Overall cleanliness and organization of the facility, including environmental compliance.

Requirements

  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Great communication and interpersonal skills with both customers and co-workers.
  • Self-motivated, enthusiastic, and goal-oriented.

What We Offer

  • Every Sunday off.
  • Competitive Pay: $65,000 - $85,000 per year (based on experience).
  • Great Bonus structure.
  • Paid vacations.


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