Sales Associate

4 days ago

Milwaukee, Wisconsin, United States Carter'sOshKosh Full time
About Us

Carter's/OshKosh is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. Our company values a close-knit culture, investing in our teams with training and development programs to ensure our employees succeed together.

Job Summary

We are seeking a Sales Associate - Customer Experience Specialist to join our team. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience. You will be responsible for welcoming customers, assisting with product styles and features, and resolving customer issues in a timely and professional manner.

Key Responsibilities
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements
  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once
What We Offer
  • Schedules that fit your life, allowing you to balance work and personal activities
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more
  • Advance You Program, helping you earn a GED or a bachelor's degree tuition-free or learn English as a second language
  • The opportunity to learn and build skills and grow as an individual, with professional and personal development to help shape your career
  • Development programs to help you grow in your current role and beyond
Why Work with Us

Carter's/OshKosh is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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