Restaurant Operations Manager

7 days ago


Ranson, United States NNP Management LLC Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at NNP Management LLC. As a Restaurant Manager, you will be responsible for providing exceptional leadership and guidance to your team, ensuring the highest level of customer satisfaction, and driving sales growth.

Key Responsibilities
  • Team Leadership
    • Hire, train, and develop a high-performing team
    • Communicate job expectations and provide regular feedback
    • Monitor and evaluate team performance, identifying areas for improvement
  • Operational Excellence
    • Create and maintain a customer-centric culture
    • Ensure all shifts are adequately staffed to meet customer service goals
    • Maintain a safe, secure, and healthy work environment
  • Profitability
    • Control costs to maximize profitability
    • Execute in-store marketing promotions and new product roll-outs
    • Set and track sales goals
Requirements
  • Education
    • High School diploma or equivalent required
  • Experience
    • At least 18 years of age (where applicable)
    • Restaurant, retail, or supervisory experience preferred
  • Skills
    • Fluent in English
    • Math and financial management skills
Competencies
  • Guest Focus
    • Understand and exceed customer expectations
    • Develop and maintain customer relationships
  • Passion for Results
    • Set and maintain high standards for self and others
    • Consistently meet or exceed goals
  • Problem Solving and Decision Making
    • Identify and resolve issues and problems
    • Use information to make decisions and solve problems
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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