Healthcare Support Manager

6 days ago


Draper, Utah, United States UnitedHealth Group Full time

We are looking for a highly skilled Healthcare Support Manager to join our team at UnitedHealth Group. In this role, you will be responsible for providing expert support and guidance to our team members and internal customers, handling escalated calls, and resolving complex customer issues in a timely and effective manner.

Job Summary:

This is a full-time position that requires strong leadership skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment. The successful candidate will have a strong background in customer service, excellent problem-solving skills, and the ability to provide expert support and guidance to others.

Responsibilities:
  • Serve as a resource and Subject Matter Expert (SME) for other team members or internal customers
  • Handle escalated calls, resolving more complex customer issues in a one-and-done manner
  • Provide expert support and guidance to team members and internal customers

The estimated annual salary for this role is $65,000 - $85,000, depending on experience, and we offer a range of benefits, including health insurance, retirement plans, and paid time off.



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