Frontline Supervisor in Food Service
1 week ago
Do-Rite is a Chef-owned establishment in Chicago, celebrated for its artisanal donuts, delectable chicken sandwiches, and fresh breakfast selections. We take pride in serving ethically sourced Dark Matter Coffee, roasted locally in Chicago.
Our culinary philosophy at Do-Rite is anchored in three fundamental principles: in-house production, small batch preparation, and maintaining freshness throughout the day.
We are committed to the well-being of both our guests and our team members.
Lead Employees at Do-Rite are responsible for training and supervising both front of house (FOH) and back of house (BOH) service personnel, ensuring compliance with our high standards of guest service. They play a crucial role in maintaining and updating training resources as necessary.
Key Responsibilities and Duties
- Encourage collaboration among all staff members
- Surpass guest expectations and proactively address their needs
- Greet guests warmly with genuine hospitality
- Resolve guest issues with discretion and sound judgment
- Foster personal development through constructive feedback
- Provide knowledgeable responses to inquiries regarding the establishment and menu
- Effectively promote current offerings to guests using appropriate sales techniques
- Adhere to all service protocols diligently
- Follow food allergy procedures and manage special requests efficiently
- Utilize tools and equipment with proficiency
- Strictly adhere to safety and sanitation regulations
- Comply with all employment policies and procedures
- Work collaboratively with team members
- Complete any additional tasks as assigned
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