Customer Service Ambassador

3 days ago


Queenstown, Maryland, United States NIKE Full time

As a Customer Service Ambassador at Nike, you will play a critical role in ensuring that customers have an exceptional experience. With a competitive estimated salary of $16.00 per hour, you will be responsible for providing top-notch customer service and promoting NIKE products and services.

Job Overview

Our store is a fast-paced environment where you will work with a diverse team to focus on customer service and achieve sales goals. You will be expected to be knowledgeable about NIKE products and services, as well as able to learn and train on the latest products and technologies.

Required Skills and Qualifications
  • You must be at least 18 years old (U.S.)
  • You must have flexibility to work nights, weekends, and holidays based on store needs
  • You must be able to use customer service authentically to ensure customers feel seen and understood in our stores
  • You must be physically able to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations
Benefits

We offer a comprehensive benefits package, including:

  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off
  • Accrued Paid Time Off and Holiday Pay
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates


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