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Junior Store Supervisor

2 months ago

Ithaca, New York, United States Wegmans Food Markets Full time
Job OverviewSchedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Ithaca, NY
Pay: $21 - $22 / hour

We are seeking enthusiastic individuals who are eager to take on leadership roles and work collaboratively in a dynamic environment. In this position, you will be tasked with overseeing daily operations of our customer service team while also engaging in various management duties and projects. This role offers a comprehensive understanding of our core values, business metrics, and operational practices, providing exposure to both daytime and nighttime shifts, often serving as a bridge between different departments.

Key Responsibilities:

  • Effectively manage store operations during both day and night shifts, acting as a primary leader and communicator among teams and departments.
  • Collaborate with department heads to prioritize tasks and ensure efficient customer checkout processes, monitoring customer flow and managing checkout lanes.
  • Oversee the performance of customer service team members, offering training, resources, and development opportunities.
  • Deliver exceptional customer service, embodying our values and standards throughout the store.
  • Quickly address and resolve operational challenges in partnership with store leadership.
  • Engage in special projects aimed at fostering teamwork and enhancing company culture.

Required Qualifications:

  • Minimum of 1 year of experience in a customer service role or a relevant college degree.
  • Proficient computer skills.
  • Demonstrated ability to manage multiple tasks in a fast-paced environment.

Preferred Qualifications:

  • Experience in a leadership capacity.
  • Ability to adapt quickly to new challenges and information.

At Wegmans, we prioritize the well-being of our employees and offer competitive compensation along with a range of benefits and perks. Our commitment to our team includes premium pay for working on weekends and holidays, comprehensive health care coverage, and flexible scheduling options to accommodate individual needs.

Benefits Include:

  1. Paid time off (PTO) for work-life balance.
  2. Higher pay rates for Sunday and holiday shifts.
  3. Health care benefits with extensive coverage.
  4. Retirement plans with profit-sharing and 401(k) matching.
  5. Scholarship programs to support educational aspirations.
  6. Employee wellness programs for emotional and financial support.
  7. Exclusive discounts on various services and products.

We are proud to be recognized as one of the best companies to work for, emphasizing a family-oriented atmosphere, shared support, and opportunities for growth. At Wegmans, you can pursue your passions and thrive in a supportive environment.