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Restaurant Operations Manager

2 months ago

Henderson, North Carolina, United States Taco Bell Full time
Job Summary:

The General Manager is responsible for executing all restaurant administrative duties, ensuring the restaurant can sustain an acceptable level of day-to-day operations. This role requires leadership to provide the necessary guidance to ensure the restaurant meets its goals.

What We Offer:
  • Performance-based bonus pay every 4 weeks
  • Dental, vision, and health insurance with significant company contribution
  • Free meals during shifts
  • Paid time off starting at 3 weeks
  • STD, LTD, and Life Insurance
  • Scholarships and Educational Reimbursement programs
  • Retail discounts through brand perks programs
  • 401K with company match
  • Employee Assistance Program
Key Responsibilities:
  • Creating value for shareholders through efficient operations, cost controls, and profit management
  • Effectively managing a corporate-owned restaurant within company policies and guidelines, ensuring 100% customer satisfaction
  • Controlling day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team
  • Ensuring OSHA, local health, and safety codes are met
  • Controlling profit and loss by following cash control procedures, maintaining inventory, managing labor, and reviewing financial reports
  • Recruiting, interviewing, and hiring team members, conducting performance appraisals, and taking discipline action
  • Ensuring maintenance of equipment, facility, and grounds through a preventative maintenance program
  • Ensuring food quality and 100% customer satisfaction
  • Executing corporate and local marketing programs
  • Ensuring a safe working and customer experience environment
Requirements:
  • Dedication to providing exceptional customer service
  • Good communication skills and strong interpersonal and conflict resolution skills
  • Exceptional team building capability
  • Basic business math and accounting skills, and strong analytical/decision-making skills
  • Basic personal computer literacy
  • College or university degree preferred, but experience will be considered
  • Supervisory experience in food service or retail, including profit and loss responsibility