Automotive Operations Manager

16 hours ago


St Louis, Missouri, United States Midas Full time

Job Title: Automotive Operations Manager

Job Summary:

  • Recruit, hire, train, motivate, evaluate, schedule and coach employees
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
  • Oversee all sales, accounting and clerical functions from Service Advisors
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Responsible for any inventory losses
  • Overall cleanliness and organization of the facility, including environmental compliance
  • Employee's payroll; record keeping of hours and scheduling
  • Updating and submitting daily sales reports to Corporate

Requirements:

  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Strong POS computer and Internet skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license


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