Senior Manager of Enrollment and Services

7 days ago


Sacramento, California, United States State of California Full time
Job Description:
As the Enrollment and Technical Support Section Chief, you will be responsible for leading cross-functional teams and overseeing the training, planning, organizing, directing, controlling, and evaluating the activities of the Section. You will also be responsible for developing and implementing effective strategies to improve the enrollment process and reduce errors. This is an exciting opportunity to join our team and contribute to the success of our organization.

About the Team:
Our team is dedicated to providing exceptional service to our customers and stakeholders. We value collaboration, innovation, and continuous improvement, and are committed to creating an inclusive and respectful work environment. If you are a motivated and results-driven individual with excellent leadership and communication skills, we encourage you to apply.

Responsibilities:
- Lead cross-functional teams and oversee the training, planning, organizing, directing, controlling, and evaluating the activities of the Section
- Develop and implement effective strategies to improve the enrollment process and reduce errors
- Collaborate with other departments to ensure seamless integration and effective communication
- Provide exceptional customer service and respond to inquiries in a timely and professional manner

Requirements:
- Excellent leadership and communication skills
- Ability to lead cross-functional teams and collaborate with other departments
- Experience working with Medi-Cal providers and other stakeholders
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet tight deadlines

Benefits:
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, paid holidays and vacation/leave, defined retirement program, savings plus program, and medical/dependent care reimbursement accounts. Additionally, you will have access to continuous and ongoing training, diversity, equity, and inclusion program activities, and an employee assistance program.

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