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Customer Service Representative

4 weeks ago

Lynn Haven, Florida, United States Clinton Bruner - State Farm Agent Full time
Role Overview:

Clinton Bruner State Farm is a leading insurance agency dedicated to delivering exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as a receptionist.

Key Responsibilities:
Greet clients warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
Provide excellent customer service and follow up on client needs.
Support the team with various administrative tasks and projects.

Requirements:
Previous experience in a receptionist or customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

What We Offer:
Clinton Bruner State Farm is committed to providing a positive and productive work environment. We offer a competitive compensation package and opportunities for growth and development within the company.