Financial Transaction Specialist

15 hours ago


Newport News, Virginia, United States BayPort Credit Union Full time
About the Role

We are seeking an experienced Financial Transaction Specialist to join our team at BayPort Credit Union. As a key member of our staff, you will be responsible for accurately processing financial transactions, providing exceptional customer service, and promoting our financial products and services.

Key Responsibilities:

  • Process Financial Transactions: Accurately process deposits, withdrawals, loan payments, and negotiable instruments, ensuring all transactions are secure and compliant with regulations.
  • Provide Excellent Customer Service: Deliver prompt, professional, and courteous service to members, addressing their inquiries and resolving issues in a timely manner.
  • Maintain a Clean and Organized Workspace: Ensure all cash handling and financial transactions are processed efficiently, maintaining a clean and organized workspace.
  • Support Branch Operations: Collaborate with colleagues and supervisors to resolve member concerns, promote financial products and services, and support branch operations.

Requirements:

  • High School Education or Equivalent: Possess a high school diploma or equivalent, demonstrating strong communication and interpersonal skills.
  • Cash Handling and Customer Service Experience: Proven experience in cash handling and customer service, with a focus on building positive relationships and delivering excellent service.
  • Basic Knowledge of Financial Products: Possess basic knowledge of financial products and services, with a desire to learn more and provide expert advice to members.

Estimated Salary: $42,000 - $58,000 per year, based on location and experience.



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