Customer Engagement Specialist

3 hours ago


Clarksburg, Maryland, United States Scenthound Full time

Responsive recruiter

Benefits:

  • Performance-based bonuses
  • Discounts for employees
  • Flexible working hours
  • Growth opportunities
  • Training and professional development
At Scenthound, we are dedicated to delivering hygiene and wellness solutions for our beloved pets. Our philosophy is that a healthy pet contributes to a happy household, and our goal is to ensure that every dog that visits us leaves feeling and looking their best.

Position Overview: We are looking for an enthusiastic and customer-oriented Sales Consultant to represent our brand. In this position, you will be the primary point of contact for pet owners, assisting them in selecting the most suitable grooming packages, wellness services, and membership options for their dogs. This role also provides the chance to earn bonuses and tips based on your achievements, making it an excellent opportunity for driven individuals.

Key Duties:
  • Welcome and interact with customers, delivering outstanding service and knowledgeable recommendations regarding our grooming and wellness offerings.
  • Advocate for and sell membership options, ensuring clients comprehend the advantages and value.
  • Accurately process transactions and manage payments.
  • Keep a tidy and inviting atmosphere for both pets and their owners.
  • Assist in scheduling appointments and addressing customer inquiries.
  • Engage in training sessions to remain informed about our services and products.
  • Collaborate with the grooming and wellness team to guarantee customer satisfaction.
Requirements:
  • Prior experience in sales or customer service is preferred.
  • A genuine passion for animals, particularly dogs.
  • Excellent communication and interpersonal abilities.
  • Capability to thrive in a fast-paced environment and manage multiple responsibilities.
  • Flexible availability, including weekends.
  • High school diploma or equivalent.
What We Provide:
  • Competitive hourly pay plus bonuses and tips.
  • Employee discounts on services and products.
  • A fun and supportive work atmosphere with opportunities for advancement.
  • Training and development to ensure your success in the role.
We are an equal opportunity employer, and all qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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