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Customer Service Representative
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About the Role:
As a Customer Service Representative at Smurfit Westrock, you will play a vital part in ensuring our customers receive exceptional service and support. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a fair and timely manner
- Provide product information and recommendations to customers
- Collaborate with internal teams to resolve complex customer issues
Requirements:
To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should be comfortable working with technology and have a strong customer service background. If you are a team player who is passionate about delivering exceptional customer experiences, we encourage you to apply.
