Housekeeping Department Head
3 weeks ago
Kimpton Hotel Theta is seeking a highly skilled and experienced Housekeeping Manager to join our team. As a key member of our hotel's operations, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our Housekeeping Department.
Responsibilities:- Lead the Housekeeping Team: Supervise and motivate a team of housekeeping staff to ensure excellent service delivery and high standards of cleanliness.
- Guest Satisfaction: Ensure that all guests receive a clean and comfortable room, and that any issues or concerns are addressed promptly and efficiently.
- Departmental Operations: Manage the day-to-day operations of the Housekeeping Department, including scheduling, inventory management, and equipment maintenance.
- Training and Development: Provide training and coaching to housekeeping staff to ensure they have the skills and knowledge needed to perform their roles effectively.
- Quality Control: Conduct regular inspections to ensure that rooms meet our high standards of cleanliness and quality.
- Communication: Maintain effective communication with other departments, including Front Office, Engineering, and Guest Services, to ensure seamless service delivery.
- Experience: At least 2 years of progressive experience in a hotel or a related field, or a 4-year college degree, or a 2-year college degree and 1 or more years of related experience.
- Supervisory Experience: Supervisory experience is required.
- Technical Skills: Proficient in Windows, Company-approved spreadsheets, and word processing.
- Physical Demands: Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Communication Skills: Effective communication skills, both verbal and written, with all levels of employees and guests.
Salary: $70,000.00
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