Patient Care Specialist

4 weeks ago


Huntsville, Alabama, United States Behavioral Health Group Full time
Job Summary:

The Patient Monitor is responsible for ensuring the safety and well-being of patients, staff, and the clinic property. This role involves monitoring the clinic site, including exterior areas, to maintain a secure environment and respond to disturbances as needed. The ideal candidate will uphold a compassionate and respectful approach while maintaining a safe and welcoming environment.

Key Responsibilities:

• Monitor exterior doors, perimeter, and parking areas to ensure a safe environment for patients, visitors, and staff.
• Oversee the dosing lobby until all patients have exited the building.
• Investigate disturbances, prepare incident reports, and notify management when necessary.
• Ensure security systems and equipment are operational and detect signs of tampering.

Patient and Team Interaction:

• Demonstrate hope, respect, and caring in all interactions with patients and team members.
• Uphold the belief that addiction is a brain disease, not a moral failing.

Professional Development and Training:

• Attend and complete all required training sessions.
• Commit to continual professional growth and development.

Compliance:

• Ensure adherence to all federal, state, and local regulations, as well as accrediting agency standards.

Additional Duties:

• Assist with other responsibilities as assigned by management.
• Contribute to a diverse and inclusive working environment.

Requirements:

• 2-3 years of customer service experience preferred.
• 1-2 years of facilities maintenance or security experience required.
• Ability to work well individually and as part of a team.

Working Conditions:

• Periods of high activity and workload.
• Must be able to walk and survey the premises for long durations.
• Regular use of a computer and other office equipment.

At Behavioral Health Group, we prioritize the safety and well-being of our patients, staff, and clinic property. As a Patient Monitor, you will play a critical role in maintaining a secure environment and responding to disturbances as needed. If you are a compassionate and respectful individual with a strong commitment to patient care, we encourage you to apply for this rewarding opportunity.

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