Business Process Associate
4 days ago
ActionLink is a premier retail marketing solutions company on a mission to enhance our clients' brand presence and innovative technology products through cutting-edge retail display installations and merchandising strategies.
We are seeking a detail-oriented Operations Specialist to join our team, responsible for supporting all aspects and timelines of project operations within the assigned program to meet Key Performance Indicators.
This role requires strong relationship building, conducting comprehensive business analysis, communicating results, and developing/recommending process improvements. The successful candidate will work closely with the client and cross-functional teams to ensure successful execution of programs.
What We Offer
- $19 per hour commensurate with experience
- Diverse mixture of remote work and market visits
- W2 employment with biweekly pay schedule & direct deposit
- Paid time off
- 401(k) option with employer match
Key Responsibilities:
- Serve as the key point of review for rep reported data and quality control.
- Maintain quality results while performing repetitive tasks in a highly detailed environment.
- Support the achievement of key performance indicators for given projects by setting and managing all timelines with the client.
- Collaborate, communicate, and partner with all cross-functional teams to provide successful results.
- Communicate program goals and provide strategic written communication and project oversight for all details within ActionLink management systems.
- Structure and execute project-specific quality assurance analysis.
- Assist with fulfillment orders and administration when needed based on capacity.
- Report program performance results and initiate continuous improvements.
- Adhere to the guidelines of the ActionLink Travel and Expense Policies.
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