Part-Time Teller ITM Specialist
6 days ago
As a Part-Time Teller ITM, you will be responsible for providing exceptional member service and connecting with members in a welcoming and sincere manner. You will be comfortable on camera at all times and able to multitask while working with multiple software programs concurrently.
Key Responsibilities
• Displays expertise in all GCEFCU products and services by staying up to date and educated on products, services, marketing promotions, policies, and procedures.
• Provides exceptional member service and connects quickly with members to identify and understand their financial service needs.
• Receives and processes member financial transactions, including deposits, withdrawals, loan payments, member transfers, Remote Deposit Capture (RDC), and cashier's checks through prompt handling of all teller functions.
• Answers member questions pertaining to their account and maintains member records.
• Communicates member comments, issues, and requests to the appropriate branch/department.
Requirements
• Must be comfortable being on camera at all times.
• Personal appearance must be professional.
• Ability to utilize multiple monitor screens simultaneously in the course of a transaction.
• Must be able to communicate (speak clearly, hear, listen) to members in order to efficiently process transactions.
• Must be able to handle stressful situations such as disgruntled members, multiple members at one time.
EOE Disabled/Veteran
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