Host/Hostess - Restaurant & Roof
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Host/Hostess to join our team at Hotel Durham LLP. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient dining experience for our guests.
Key Responsibilities:
- Welcoming and thanking guests in a warm and friendly manner.
- Answering questions and providing information to guests in a timely and accurate manner.
- Maintaining a clean and organized waiting area, including restocking supplies and cleaning as needed.
- Answering the phone and taking messages as needed.
- Directing guests to areas of the hotel, including the restaurant, bar, and other amenities.
- Assisting servers, bussers, and managers during service, including taking orders and delivering food and drinks.
- Performing opening, closing, and side duties as assigned by management.
- Ensuring the complete satisfaction of each and every guest.
Requirements:
- Restaurant experience: 1 year (preferred)
- Ability to remain calm in a hectic, fast-paced environment.
- High level of organization, attention-to-detail, and sense-of-urgency.
- Positive and outwardly friendly attitude toward guests and co-workers.
- Eligibility to work in the United States.
- Ability to work different shifts, including holidays, nights, and weekends.
Education:
High School diploma or equivalent, general education degree or international equivalent preferred.
Language Skills:
Good knowledge of the English language is mandatory as well as the ability to speak, read, and write clearly.
Physical Ability:
- Ability to be on your feet and alert for extended periods of time.
- Ability to lift up to 35 lbs. as needed.
- Continuous use of hands and arms.
- Continuous bending, reaching, and twisting.
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