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Retail Sales Representative

2 months ago


Cerritos, California, United States Torrid Full time
About Us:
At Torrid, we embrace every shape, size, and curve of our clientele. Our stores provide a unique and exhilarating shopping experience for both our customers and our team members.

We are dedicated to fostering a welcoming, inclusive, and diverse environment that emphasizes open communication, empowerment, recruitment, training & development, and employee retention.

We believe that the inclusion of varied backgrounds and perspectives is essential to our success.

As a Sales Associate at Torrid, you will create meaningful connections with every customer through your authentic ability to make them feel at ease, valued, and self-assured.


Key Responsibilities:
- Deliver an exceptional shopping experience that promotes positive customer relationships and loyalty.
- Execute register operations while leveraging your sales, promotional, and product expertise to enhance add-on sales.
- Maintain a flexible schedule that includes holidays, evenings, and weekends.
- Oversee the sales floor and ensure that all visual merchandising standards are upheld.

- Assist in organizing the stockroom and maintain a clean, consistent, and inviting store atmosphere that encourages customers to shop.


Qualifications:
- Previous experience in sales or customer service is advantageous.
- Ability to manage multiple tasks in a dynamic environment while remaining committed to delivering an outstanding customer experience.
- Fashion-forward mindset with awareness of current trends.
- Physical Requirements (with or without reasonable accommodation):
- Capable of standing and walking during scheduled shifts.
- Able to pack and unpack shipments, arrange and relocate store fixtures, and lift packages weighing up to 50 lbs.
- Competent in reaching for merchandise using ladders, step stools, and other tools.

Benefits:
We provide a comprehensive benefits package to our employees, which may include:

- A competitive benefits package featuring medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick leave, paid company holidays, employee stock purchase program (ESPP), and jury duty.


Additional Perks:
- Monthly bonus potential, a 50% associate discount, tuition reimbursement, and childcare discount program.

Compensation:
- $17.63 per hour.

This job posting aims to outline the general nature of the work performed by associates in this role. It is not intended to encompass all duties and responsibilities and is subject to change.