Apartment Turn Supervisor

Job Title: Apartment Turn Supervisor

This position is primarily responsible for overseeing the preparation of vacant apartments for new residents. The successful candidate will act as a liaison between departments, ensuring a smooth transition from vacant to occupied units.

Key Responsibilities:

• Coordinate with the Renovations Department to ensure timely completion of units under construction.
• Inspect vacant units to identify necessary repairs and maintenance.
• Develop and implement a plan to complete repairs and maintenance in a timely manner.
• Collaborate with the Maintenance Department to ensure all necessary work is completed.
• Communicate with the General Manager and Maintenance Manager to ensure accurate updates to the make-ready board.
• Walk finished units with leasing consultants to ensure completion and accuracy.
• Ensure all turns meet completion date deadlines to facilitate timely resident move-ins.
• Assist in the inspection process, including meeting inspectors for rough and final inspections.
• Participate in snow removal, building maintenance, grounds clean-up, and other tasks as assigned by management.

Supervisory Responsibilities:

• Indirectly supervise Turn Team employees within the Maintenance department.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Train employees, plan, assign, and direct work, and appraise performance.

Qualifications:

• High school diploma or general education degree (GED), or three to six months related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Microsoft Word & Excel, Outlook.
• Other skills required: Carpentry, appliance repair, plumbing experience, minor electrical experience, knowledge of painting, sheetrock repair, etc.

Competencies:

• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Physical Demands and Work Environment:

• Continually required to stand.
• Continually required to walk.
• Occasionally required to sit.
• Continually required to utilize hand and finger dexterity.
• Frequently required to climb, balance.
• Frequently required to bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally required to taste or smell.
• Occasionally exposure to wet and/or humid conditions (non-weather).
• Occasionally work near moving mechanical parts.
• Occasionally exposure to outside weather conditions.
• The noise level in the work environment is usually moderate.
• The employee must occasionally lift and/or move more than 50 pounds / frequently lift and/or move up to 25 pounds / continually lift and/or move up to 10 pounds.
• Specialized equipment, machines, or vehicles used: Valid and Clean Driver's license is required to drive company trucks and/or golf carts.

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