Customer Service Representative

6 days ago


Springfield, Pennsylvania, United States Carter'sOshKosh Full time
Responsibilities

As a Seasonal Associate, your primary responsibilities will include:

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point of sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.

Additionally, you will be required to minimize store loss by providing exceptional customer service and maintaining a safe, clean store environment.



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